RETURNS FOR ONLINE PURCHASES
All full priced orders are entitled to an exchange or online store credit. Sale items will only be exchanged and not refunded. Exchanges and online store credits for online purchases will be accepted where the product has not been worn, altered or washed, is in its original saleable condition with labels / tags attached and is returned within 7 days of your date of purchase.
All returns must be accompanied by the Delivery Note / Return Form which was provided with your purchase on delivery.
If you choose “Online Store Credit”, you have 6 Months to spend this credit.
Securely pack items to be returned together with the Delivery Note / Return Form in an appropriate shipping satchel and send back (at your cost) to the following address. Also please ensure your clearly write on the note which item including size you wish to exchange for:
Attention: Online Returns
Factory 6/35 Barry Street
(HPW Motorsports recommends that you use a traceable delivery service when sending your return parcel to ensure safe delivery to us. If you choose not to do this you will be responsible for loss or damage to the product during delivery.)
FOR FURTHER INFORMATION:
Please email our Customer Service Team at email@example.com or phone us on (03) 9720 4800, Monday- Friday (9am-5pm AEST).
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